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November 20, 2008, 09:54:21 AM
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markie
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« on: March 04, 2008, 07:48:54 PM »

Hi,

I need help with figuring out why my Scanpal 2 software not communicating with the Scanpal 2 scanner.

I installed the USB to Serial adapter on Windows XP Pro.  I went to Device Manager and changed the port to COM1.

Then I start up the Scanpal 2 software and the default com port is COM1.  I pick the option to upload data and it starts to run and less than a minute, I get the "Timed out" error.

Is the adapter compatible with Scanpal 2 scanner?  or I done something wrong?  Please help!

Mark
« Last Edit: March 05, 2008, 06:58:26 PM by markie » Logged
markie
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« Reply #1 on: March 05, 2008, 06:59:08 PM »

Very stupid of me, all I had to do was restart my PC and everything worked.

Thanks.
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